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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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aurayia linton

July 29, 2026

5  out of  5
rating by aurayia linton
"Stephanie was so helpful and accommodating today. She helped me with my payment and threw in a couple of jokes. Amazing customer services."
We responded:
"Hi aurayia, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Metairie.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Taylor Lambert "
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Edy Lopez

July 28, 2026

5  out of  5
rating by Edy Lopez
"Staff is very attentive,nice experience on the phone"
We responded:
"Edy, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
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Darrin Johnson

July 22, 2026

5  out of  5
rating by Darrin Johnson
"Great team, great customer service. Glad to be insured by Taylor Lambert State Farm."
We responded:
"Your review made our day, Darrin! Thank you so much. It is a pleasure to have you as a customer!"
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spmjedi

July 21, 2026

5  out of  5
rating by spmjedi
"Representative was very friendly, helpful.
Really went the extra mile!"
We responded:
"Hi spmjedi, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Taylor Lambert, Your State Farm Agent "
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Donald Price

July 21, 2026

5  out of  5
rating by Donald Price
"Very responsive and helpful in responding to our requests."
We responded:
"Thank you for the 5-star review, Donald! We’re proud to serve the Metairie community and truly appreciate your support. "
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Kathy Williams

July 14, 2026

5  out of  5
rating by Kathy Williams
"I’ve been a customer of State Farm for decades and the service I receive is like no other I’ve ever experienced. Stephanie at Taylor Lambert’s office is the best. Whenever I need assistance she’s always prepared and knowledgeable. I look forward to our future business endeavors."
We responded:
"Thank you so much for the 5 stars, Kathy! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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Emily Mackey

July 8, 2026

5  out of  5
rating by Emily Mackey
"Taylor Lambert was amazing to work with! She was friendly, knowledgeable, and made the entire process quick and easy. She took the time to answer all of my questions and helped me find the best coverage for my needs. I highly recommend her to anyone looking for a helpful and trustworthy State Farm agent!"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Elisabeth Rauch

July 7, 2026

5  out of  5
rating by Elisabeth Rauch
"Corey was fabulous in every way to help lower my car insurance A LOT!!"
We responded:
"Elisabeth, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Taylor Lambert’s Team!"
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Laura

July 7, 2026

5  out of  5
rating by Laura
"Stephanie has been helpful since the very beginning and it's been over a year. As well as anyone else that's helped five stars"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Taylor Lambert’s Team. "
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Ernest Collins

July 4, 2026

5  out of  5
rating by Ernest Collins
"They are very courteous, helpful and professional in assisting me with my insurance."
We responded:
"Thanks so much for the fantastic rating, Ernest! We are so glad you had a positive experience with us here on State Farm Agent Taylor Lambert’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Baxter Hudspeth

July 1, 2026

5  out of  5
rating by Baxter Hudspeth
"The agent who reached out to me, Corey, was quick and concise when explaining my auto insurance policy to me. Out of the few dozen companies that we're trying to contact me, only Taylor Lambert sent out a text which really stood out to me. Comparing rates with those other companies, Taylor Lambert also offered the best deal, and with great discount availabilities. I would recommend to anyone looking for auto insurance."
We responded:
"Wow, thank you for the 5-star review, Baxter! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Marcia F

June 18, 2026

5  out of  5
rating by Marcia F
"State Farm is the best insurance company for renter's insurance in New Orleans. Best rate and best customer service🙂"
We responded:
"Marcia, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Cheramie Decuir

June 1, 2026

5  out of  5
rating by Cheramie Decuir
"Had a pleasant experience with Stephanie today. She helped get me to change vehicles on my policy. Great agency!"
We responded:
"Cheramie, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Taylor Lambert’s Team here in our Metairie office. "
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Dedra White

May 28, 2026

5  out of  5
rating by Dedra White
"I'v been with State Farm since 1984. Taylor Lambert's team are very helpful with all my insurance needs. Especially Suzanne. I get personal help from her. She is my go to lady at Taylor's office. I would NEVER switch to another insurance company just to save a few dollars. They got me for life."
We responded:
"Dedra, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Taylor Lambert’s Team here in our Metairie office. "
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Anna Schembra

May 28, 2026

5  out of  5
rating by Anna Schembra
"They answer back quickly and are very helpful with any questions that are asked!"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Greg Gros

May 24, 2026

5  out of  5
rating by Greg Gros
"We have been clients for several years and have always found the team to be professional, friendly, courteous and very responsive. Thank you!"
We responded:
"Thank you so much for the kind review about our team. We appreciate yall and are so glad to have yall as clients!"
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Veronica Gutierrez

May 21, 2026

5  out of  5
rating by Veronica Gutierrez
"I recently switched my auto insurance to State Farm. Darren was very helpful. I got a great price for my new policy. He was very helpful and made my transition super easy. I highly recommend calling them to get a quote if you are shopping around for a new insurance company."
We responded:
"Thank you so much for the 5-star review of State Farm Agent Taylor Lambert’s Team! We deeply appreciate your kind words here in Metairie . "
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Judy Vocke

May 21, 2026

5  out of  5
rating by Judy Vocke
"Great customer service.
Prompt response and friendly manner"
We responded:
"Thanks so much for the amazing review, Judy! We really appreciate your support here in Metairie . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Minh Vu

May 21, 2026

5  out of  5
rating by Minh Vu
"Good price and service. Darren is great and straightforward"
We responded:
"Thank you for the amazing review, Minh! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Ryan Kambur

May 19, 2026

5  out of  5
rating by Ryan Kambur
"Suzanne was very helpful in getting everything sorted quickly. 10/10 service."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Angie Porche

May 19, 2026

5  out of  5
rating by Angie Porche
"They always there when we need them. Quick to answer the phone and never an answering service during work hours. They explain everything very well and have no problems repeating for all of us to understand."
We responded:
"Angie, thank you for your wonderful review of State Farm Agent Taylor Lambert’s Team!"
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Jake Thibodaux

May 16, 2026

5  out of  5
rating by Jake Thibodaux
"Very helpful and go out of there way to for you."
We responded:
"Thank you for the 5-star review, Jake! Here on State Farm Agent Taylor Lambert’s Team, we are proud to serve our community and appreciate your recognition. "
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破滅博士Hametsu Hakase

May 15, 2026

5  out of  5
rating by 破滅博士Hametsu Hakase
"Great experience. Taylor is super helpful"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Michelle Brown

May 9, 2026

5  out of  5
rating by Michelle Brown
"I have nothing but an outstanding experience with the entire State Farm team. Every time I’ve called with a question it’s been answered and my problem has been resolved promptly. I received top notch service with hurricane Ida starting at the office calling to check in on me. My claim was already open, Taylor and Suzanne stayed with us for the entire process. Advocating on our behalf when it was necessary as we had health concerns that were having to be managed at the same time. I couldn’t recommend anyone better."
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Al Schuller

May 9, 2026

5  out of  5
rating by Al Schuller
"Great staff & service, very patient, always ready to help with any needs that I might have."